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Contact Center, IVR
Microgreen Technologies LLCRichardson, TX🇺🇸United StatesPosted 9 Jul 2026
Quick Overview
Work Type
Hybrid
Level
Mid Senior
Job Description
Role: Contact Center, IVR
Work Location: Richardson, TX 75082
Performance Expectations:
Technical Hiring Criteria (Must Haves) At least 5 years of Experience
Experience with good knowledge in Contact Center, IVR and Java/J2EE technologies.
Conversational UX Design : DialogFlow CX - Intent based dialogue design
NLU/NLP experience : Google NLP/Vertex AI - Intent and entity modelling
Conversational flow design : Experience in Figma/Miro
Skills
Figma
NLP
Java
Miro
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