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Contact Center, IVR

Microgreen Technologies LLCRichardson, TX🇺🇸United StatesPosted 9 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Role: Contact Center, IVR
Work Location: Richardson, TX 75082

 

Performance Expectations:

Technical Hiring Criteria (Must Haves) At least 5 years of Experience

Experience with good knowledge in Contact Center, IVR and Java/J2EE technologies.

Conversational UX Design : DialogFlow CX - Intent based dialogue design

NLU/NLP experience : Google NLP/Vertex AI - Intent and entity modelling

Conversational flow design :  Experience in Figma/Miro

Skills

Figma
NLP
Java
Miro

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