Job Title: Technical PM – Guidewire / Guidewire Technical Lead
Location: New York, NY
Work Arrangement: Hybrid – Onsite
Duration: Fulltime
Skill Category: Guidewire
Position Overview
We are seeking an experienced Guidewire Technical Lead / Technical Project Manager with strong technical leadership, application support, operations, and team management experience.
The ideal candidate will have extensive experience supporting Guidewire Cloud applications, with strong hands-on programming knowledge in Gosu, Java, and SQL. This role requires a combination of technical leadership, strategic planning, application operations, vendor management, and hands-on execution.
Candidates with insurance industry experience and Guidewire PolicyCenter, ClaimCenter, and BillingCenter expertise are highly preferred.
Key Responsibilities
- Provide technical leadership for business-critical applications built on the Guidewire Cloud platform.
- Ensure application availability, reliability, stability, and performance.
- Lead Guidewire upgrades, enhancements, integrations, and technical initiatives.
- Manage internal and external application support teams.
- Manage technology vendors, service providers, implementation partners, and offshore/onshore resources.
- Evaluate vendor performance and ensure adherence to service-level agreements.
- Develop and maintain technology roadmaps aligned with business requirements.
- Partner with cybersecurity teams to support security, compliance, and regulatory requirements.
- Serve as a technical advisor to business stakeholders.
- Lead technology risk assessments, disaster recovery planning, and business continuity initiatives.
- Drive continuous improvement and digital enablement initiatives.
- Balance strategic technology planning with hands-on technical execution.
- Provide technical guidance during application development, integration, and production support.
- Manage multiple priorities, projects, and deadlines in a fast-paced environment.
Required Qualifications
- 15+ years of relevant IT experience, including significant application support and/or operations experience.
- Extensive and recent experience as a Technical Lead and Manager.
- Strong technical depth combined with strategic-thinking capabilities.
- Strong programming knowledge in:
- Strong understanding of technology trends, continuous improvement, and digital enablement.
- Experience leading both high-level strategy and hands-on technical execution.
- Strong application operations and production-support experience.
- Excellent interpersonal and communication skills.
- Strong organizational, prioritization, and deadline-management skills.
- Ability to work independently and manage multiple priorities.
- Ability to work from the company's physical office location on a hybrid basis.
- Willingness to travel, including occasional overnight travel.
Preferred Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, or related field.
- Prior insurance industry experience.
- Strong experience with Guidewire PolicyCenter, ClaimCenter, and BillingCenter.
- Guidewire Cloud experience.
- Experience with Guidewire BillingCenter configuration.
- Experience with Azure and AWS cloud environments.
- Experience managing application support teams and technology vendors.
- Experience with enterprise application modernization and digital transformation.
Ideal Candidate Profile
The strongest candidates will bring the following combination:
Technical Leadership + Application Operations/Support Management + Insurance Domain + Guidewire + Gosu/Java/SQL + Cloud
Candidates should be capable of operating at both the strategic leadership level and hands-on technical level.
Work Arrangement
📍 New York, NY
🏢 Hybrid – Physical office presence required
✈️ Travel required, including occasional overnight travel
Recruiter Focus
PRIORITIZE CANDIDATES WITH:
- 15+ years IT experience
- Recent Technical Lead / IT Manager experience
- Application Support / Operations leadership
- Guidewire Cloud
- Gosu + Java + SQL
- Guidewire BillingCenter
- PolicyCenter / ClaimCenter
- Insurance industry experience
- Azure / AWS
- Vendor and team management
- Strong technical leadership and strategic planning
Niche Combination: The ideal candidate combines senior technical leadership, application operations/support management, insurance-domain expertise, Guidewire experience, and hands-on programming skills.
