Senior Appian Developer

Job Title: Senior Appian Developer

Duration: 06+ Months Contract (Possible Extensions)

Location: Toronto, ON

Work Model: Hybrid (3 days/week onsite)

Job Description:

• Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.
• Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
• Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
• Drives problem management by addressing recurring issues through root cause fixes and automation.
• Enhances system performance and resilience through targeted improvements and tuning.
• Supports change and release activities to ensure smooth, low-risk deployments.
• Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
• Maintains runbooks and documentation to improve support efficiency.
• Drives automation to reduce manual effort and improve response times.
• Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.