Sales Advisor

The Company

Our client is a growing firm built on the foundations of excellent client experience and modern technology. As demand for their services continues to increase, they are investing in new talent to help drive future success.

The Role

On behalf of our client, we are seeking a Sales Advisor. In this role you will play a pivotal part in guiding clients through the quote process and ensuring they receive a best-in-class experience. You will act as the first point of contact for prospective clients, building trust and confidence while converting leads into accepted quotes. This role reports to the Sales Manager.

Responsibilities will include

• Conduct effective sales calls to prospective clients who have requested a quote, answering questions and driving quote conversion.

• Actively listen to understand client needs and explain the conveyancing process.

• Monitor and respond to incoming enquiries via email and phone.

• Manage daily tasks effectively to meet individual KPIs and targets.

• Keep CRM prospect and quote data accurate and up to date.

• Maintain accurate and compliant notes in line with GDPR requirements.

• Deliver a high standard of service and respond to client queries within agreed Service Level Agreement timeframes.

• Demonstrate understanding of client needs and preferences.

• Follow through on commitments to ensure client satisfaction.

• Apply consultative sales techniques to engage clients, achieve call volume and sales conversion targets.

• Maintain an up-to-date understanding of products, services, and value proposition.

• Recognise margin impact of discounting and apply appropriately.

• Assist with marketing activity as required.

• Provide support and cover for team members and undertake general administration tasks on an ad hoc basis.

The Person

The ideal candidate is warm, confident, and personable with strong communication skills.

• Previous experience in sales and client engagement (experience within property, fintech, legal services, or the mortgage industry preferred).
• Demonstrable track record of hitting sales KPIs.
• Proven experience of converting prospects to clients.
• Highly organised with CRM experience.
• Strong objection-handling and consultative-selling skills.

The Salary

£26-30,000 with bonus

The Hours

Full-time Monday - Friday 9am - 5.30pm

The Location

Bristol - office-based location within the wider Bristol area.

The Benefits

• 28 days annual leave plus bank holidays.
• Option to buy or sell up to 5 additional days of annual leave.
• Private medical insurance.
• Group life assurance.
• Health cash plan.
• Wellbeing fund to support mental and physical wellbeing.
• Modern office environment with free parking, breakfast, coffee and soft drinks
• Ongoing investment in learning and development