Store Operations Manager

Williams-Sonoma & The Opportunity

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

We are looking for a dynamic Store Operations Manager to join our team in Bondi Junction. This is a Monday to Friday opportunity which involves overseeing stockroom operations, ensuring merchandise availability, and upholding WHS standards. The ideal candidate will excel in driving productivity and achieving company goals through effective inventory management.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

• Generous employee discounts so you can enjoy our amazing products
• Paid parental leave to support you through life’s most important milestones
• Access to a confidential Employee Assistance Program for personal and professional support
• Career growth opportunities with real investment in your development
• A supportive, collaborative team culture where your success is celebrated
• The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

• Logistics Management: Plan and coordinate store deliveries while directing merchandise flow from the stockroom to the sales floor
• Inventory Control: Organize stockroom departments, maintain inventory records, and process paperwork like transfers and returns
• Back of House Operations: Maintain open and closing standards for Back of House (BOH) areas
• Customer Service: Provide exemplary service to both internal and external customers
• Productivity: Drive daily associate processing productivity in line with company standards
• Safety Compliance: Ensure daily compliance with Workplace Health and Safety (WHS) regulations

What You Will Bring to the Role:

• 2-3 years of management experience, preferably in specialty retail
• Strong leadership and organisational skills
• Effective communication and problem-solving abilities

Physical Requirements:

• Ability to be mobile in the store and back-of-house areas, including standing for long periods
• Ability to climb ladders and use other equipment in line with safety standards
• Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

If you’re a motivated Retail Professional looking to take the next step in your career, apply today and make an impact as our next Operations Associate Manager!

Only candidates with work rights in Australia will be considered.