Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, Sydney, Australia
Grafana
Job Description
Optus is seeking a Technical Specialist, Fixed Voice, to operate and maintain Ribbon Fixed Voice infrastructure across multiple platforms. You'll deliver Level 2 fault management, incident resolution and complex troubleshooting within ITIL-aligned practices.
Collaboration with NOC, engineering and vendors will drive reliability and tooling evolution. Ideal candidates bring 15+ years in Fixed Voice, deep knowledge of CS2K/C20/SBC, SIP trunking, and strong analytics with Grafana/Wireshark.
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