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On-Site Help Desk Specialist (Temporary, Full-Time)

Transport for NSWNewcastle, New South Wales🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationNewcastle, New South Wales, Australia
Help Desk

Job description

Transport for NSW is seeking a Drives Help Desk Officer for a temporary fixed-term full-time assignment in Newcastle, NSW. The role focuses on frontline customer support for DRIVES enquiries, access, and day-to-day operational issues to ensure high service standards.

You will provide timely resolutions, maintain accurate records, and collaborate with the DRIVES team to support daily service delivery. The position is on-site, and the term runs until March 2027.

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