Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, New South Wales, Australia
Job Description
Interactive is an Australian end-to-end IT services provider. We're seeking a customer service expert to join our Service Desk team providing level 1 support.
You'll translate challenges into solutions and ensure issues are managed through to resolution by coordinating all parties involved.Based at our St Leonards office, you will be onsite on a 24x7 rotating roster. You'll be the first point of contact, capture information, escalate where needed, and report back to stakeholders while delivering
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