Program Manager - AI Governance and Compliance

Software Guidance & Assistance, Inc., (SGA), is searching for a Program Manager - AI Governance and Compliance for a contract assignment with one of our premier financial services clients in Irving, TX .

Responsibilities :

• Responsible for overseeing the full lifecycle of AI projects, from inception through delivery, with a critical emphasis on ensuring compliance with AI governance frameworks.
• Project Leadership & Management: Lead and manage multiple technical AI projects, ensuring they are delivered on time, within scope, and within budget. This includes defining project scope, goals, deliverables, and resource requirements.
• AI Governance & Responsible AI Compliance: Drive the integration of AI governance and Responsible AI principles throughout the project lifecycle. Ensure all AI development adheres to established ethical guidelines, regulatory requirements, and internal policies, especially relevant to financial firms.
• Documentation & Approval Management: Coordinate the creation and maintenance of necessary supporting documentation for AI projects, facilitating communication and collaboration to secure all required internal and external approvals (e.g., legal, compliance, risk, architecture).
• Planning, Execution & Delivery: Develop comprehensive project plans, track project progress against milestones, manage risks and dependencies, and ensure successful execution and delivery of AI solutions.
• Agile and Scrum Master Responsibilities: Work effectively within an Agile development environment, acting as a Scrum Master when needed. Facilitate sprint planning, daily stand-ups, reviews, and retrospectives, removing impediments and fostering a collaborative team environment.
• Technical Team Communication: Serve as the primary liaison between business stakeholders and technical development teams (data scientists, ML engineers, software developers), translating business requirements into technical tasks and ensuring mutual understanding.
• Stakeholder Communication & Reporting: Provide clear, concise, and timely status updates, executive summaries, and recommendations to senior leadership, project sponsors, and other key stakeholders. Tailor communication to different audiences, highlighting critical information and potential impacts.
• Conflict Resolution: Proactively identify, address, and resolve project conflicts, impediments, and interpersonal issues, ensuring project momentum and maintaining positive team dynamics.
• Accountability & Commitment: Demonstrate a high level of accountability for project outcomes and a strong commitment to achieving business objectives while upholding responsible AI principles.
• Forward Thinking & Driving Priorities: Exhibit a growth mindset by continuously seeking opportunities for improvement, anticipating future challenges, and actively driving strategic priorities within the AI landscape.

Required Skills :

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
• 7+ years of experience in technical project management, with a minimum of 3 years managing AI/ML projects.
• Thorough understanding and proven experience with AI governance frameworks, ethical AI principles, and regulatory compliance specific to the financial services industry.
• Strong experience working in Agile environments, including serving as a Scrum Master.
• Demonstrated ability to plan, track, and deliver complex technical projects on time and within budget.
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts and project statuses to diverse audiences, including senior leadership.
• Proven ability to coordinate and communicate with various stakeholders (technical, business, legal, compliance) to achieve project objectives and secure approvals.
• Strong technical aptitude, capable of conversing effectively with technical teams and understanding architectural decisions and challenges.
• Exceptional problem-solving, conflict resolution, and negotiation skills.
• Highly accountable, committed, and possesses a growth mindset, continuously seeking to learn and improve.
• Requires a blend of strong project management acumen, technical understanding, exceptional communication skills, and the ability to navigate complex organizational structures to drive successful, ethical, and compliant AI solutions.

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy