Business Manager - Used Cars

LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups. Alongside new and used vehicle sales, the business supports customers with a full range of aftersales services including servicing, MOT, repairs, tyres, and parts. This is an opportunity to join a well-established automotive organisation where commercial performance and customer experience go hand in hand.

As Business Manager - Used Cars, you will play a key role in driving the performance of the used car business, helping shape profitable deals and supporting a high-quality buying journey for customers. This role has a direct impact on sales results, operational performance, and the overall success of the used car function within a premium retail environment.

Responsibilities

• Lead used car sales performance to achieve revenue and profitability targets.
• Manage finance and insurance processes while ensuring regulatory compliance.
• Support the sales team with deal structuring and margin optimisation.
• Monitor stock mix, pricing, and vehicle turnaround to maximise returns.
• Deliver an excellent customer experience throughout the used car buying journey.

Required Qualifications

• 3+ years of experience in automotive sales or dealership business management with premium automotive brands.
• Track record of achieving sales targets and improving profit margins.
• Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment.
• Knowledge of used car operations.
• Experience managing customer relationships in automotive retail sales.
• Full UK driving licence.
• Eligibility to work in the UK.

• Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided