Dispatcher (Union)

Purpose of this Position

The Dispatcher is responsible in ensuring the accurate and timely labour dispatch of longshoremen and foremen for multiple DP World operations including, but not limited to, stevedoring operations and the Vancouver terminal.

Key Responsibilities

• Plan, coordinate and dispatch day-to-day labour (ILWU foremen and longshoremen) and equipment requirements to ensure manning is available and staffing is appropriate.
• Monitor, track, validate labour ordering.
• Track and report on labour ordering statistics, including shortages as requested.
• Ensure daily manning matches equipment availability and communicating shortages as required.
• Gather and combine multiple sources of data to provide labour demand and equipment availability combined forecasting to terminals.
• Coordinate the working schedule for all company foremen daily.
• Monitor and track performance to goals and or targets established for the dispatching of labour.
• Identify dispatch processes and policies that require corrective action, and create and implement solutions.
• Address or escalate the solution of any dispatch issues.

Qualifications

• 5 years of leadership experience in logistics or a similar field.
• A degree in business, logistics or similar field is preferred.
• A positive, hands on approach and the ability to work as a team member.
• Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.
• Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
• Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.
• Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations.
• Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.
• Flexibility to meet the requirements of a 24/7 operation.
• Fluent in English.
• Previous Canadian work experience or experience working directly with Canadian industries.

General Expectations

• DP World values operational excellence, innovation, and diversity.

Employees are Expected to:

• Perform duties with professionalism and integrity.
• Strive for high ethical standards and quality service.
• Follow relevant regulations and lawful directions.
• Treat colleagues with respect and courtesy.
• Maintain confidentiality of business affairs.
• Avoid conflicts of interest and allegations of bribery.
• Comply with health, safety, and environmental protection policies.

No phone calls or agencies please. DP World Vancouver is an equal opportunity employer. We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview, testing and pre-employment medical examination. To be eligible for hire, you must be legally entitled to work in Canada and must successfully obtain Transport Canada Security Clearance.

If you are looking for a dynamic work environment, competitive employment conditions and an opportunity to test your abilities, we invite you to blend your talent with our know-how and join the DP World team.