Why this role stands out
Step into an exciting role with Tumi where you will sharpen your luxury retail expertise and grow alongside a world-class team committed to excellence. You will thrive in this environment if you are a passionate, service-oriented professional eager to cultivate lasting client relationships and drive success in the premium lifestyle market. Apply today to begin your journey with a brand that values your entrepreneurial spirit and rewards your dedication with exceptional employee benefits.
Quick overview
Job description
- Sick time
- Employee Discount
- Employee Assistance Program (EAP)
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Take pride in work and strive for excellence.
- Take responsibility for performance.
- Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.
- Demonstrate organizational core values.
- Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
- Exercise strong verbal and written skills.
- Utilize active listening skills in order to seek understanding of others.
- Able to adjust communication to the intended audience.
- Demonstrate continuous dedication to ethical conduct in completion of job duties.
- Collaborate effectively with others.
- Openness to feedback from supervisors, peers and team.
- Ability to remain calm and deescalate situations.
- Manage personal timecards to ensure payroll accuracy.
- Complete all assigned tasks and meet deadlines.
- Adhere to all company policies and procedures.
- Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
- Ensure a consistent superior client experience.
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
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