Business Support Administrator - Grindlay Court Social Work Centre

What skills you need

We’re proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences – and we’ll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

• What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease

• Access to discounts and savings on groceries, activities, eating out and shopping

• Capital Credit Union

• Local Government Pension Scheme

• Work-life balance and flexibility

• 27 days of annual leave plus 6 bank holidays

• Maternity and adoption pay

• Training and development opportunities

• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

• Further info

• There are no line management responsibilities associated with this role
• The post will be based at (INSERT LOCATION) however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.

• Please Note – This position requires a Disclosure Scotland – Basic Disclosure

What you’ll be doing

• Provide general business and admin support to keep daily operations running smoothly
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail