Field Services: Service Delivery Manager & CSI Lead
Quick Overview
Job Description
Unisys Canberra is seeking a Service Delivery Support (SDS) Manager to lead and shape the Operations Support team across reporting, SLA management, quality assurance, knowledge management, and asset handling. You will be the primary Unisys representative for service delivery performance within governance forums and drive improvements across the contract.
The role demands 7+ years in IT service management, ability to translate complex dashboards into executive insights, and a strong track record
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