Business / Process Analyst

Business / Process Analyst

Job Title: Business/Process Analyst (UiPath Automation | Policy Rewrite | US Personal/ Auto / Home)

Location: USA – Hartford, Connecticut (CT) | Overlap: India business hours as needed
Experience: 10+ years

Role Summary:

Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.

The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams.

Key Responsibilities

·         Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)

·         Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)

·         Facilitate workshops with business SMEs and client leadership

·         Define business requirements, user stories, and acceptance criteria

·         Act as a bridge between business, architecture, and UiPath delivery teams

·         Collaborate with RPA teams to:

o    Validate process flows

o    Clarify edge cases and exception scenarios

·         Support UAT and business validation of rewrite scenarios

·         Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery

Required Skills

·         Strong experience in US Personal / Auto / Home Insurance

·         Hands-on exposure to policy rewrite / modernization programs

·         Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills

·         Strong understanding of automation suitability (RPA feasibility, rule-based processes)

·         Proven client-facing and stakeholder management capability

·         Experience leading teams / managing analysts or cross-functional delivery is mandatory

·         Familiarity with Agile tools and methods (JIRA, Confluence, etc.)

Preferred

·         Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle)

·         Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems

·         Understanding of underwriting and rating rule impacts during rewrite

·         Exposure to exception-heavy processes and automation challenges