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Customer Implementation Lead - Travel Tech & Onboarding

StudentUniverseSydney, New South Wales🇦🇺AustraliaPosted 6 Aug 2026

Why This Role Stands Out

As a Customer Implementation Lead at StudentUniverse, you'll drive impactful technology onboarding projects within the dynamic travel tech industry, fostering significant career growth. This hybrid role is ideal for a proactive individual with strong project management and client-facing skills who thrives in a collaborative environment. Embrace this opportunity to shape client success and develop your expertise!

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

FCM Travel is seeking a Customer Implementation Manager to lead end-to-end onboarding and implementation projects across multiple Australian offices, ensuring a seamless technology experience for clients.

Based in Sydney, Melbourne, or Brisbane, you will work with clients and internal teams to analyse requirements, manage timelines, and maintain strong relationships while guiding workshops and updates.

Skills

Onboarding

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