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Genesys Cloud Developer-REMOTE

Paladin Consulting, Inc.United States🇺🇸United StatesPosted 5 Jul 2026

Why This Role Stands Out

This remote Genesys Cloud Developer role offers excellent opportunities to design and build cutting-edge contact center solutions, hone your cloud-native architecture skills, and mentor junior talent. If you have a strong background in Genesys Cloud CX, JavaScript, and API integrations, you'll thrive in this position where you can make a significant impact on customer experience. Apply now to join a dynamic team and advance your career!

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Genesys Cloud Developer

Key Responsibilities

  • Design and develop complex Architect workflows and IVR applications.
  • Develop custom integrations using Genesys Cloud APIs.
  • Build middleware services and microservices.
  • Design secure API integrations with external systems.
  • Lead technical design sessions and code reviews.
  • Mentor junior developers.
  • Optimize routing, automation, and customer experience workflows.
  • Participate in production support and root cause analysis.

Required Qualifications

  • 5+ years of software development experience.
  • 3+ years of Genesys Cloud CX development experience.
  • Strong experience with JavaScript/TypeScript, Node.js, REST APIs, JSON, OAuth 2.0, and Webhooks.
  • Experience with cloud-native architectures.
  • Strong debugging and performance optimization skills.

Preferred Qualifications

  • Genesys Cloud Developer Certification.
  • Experience with AWS Lambda, API Gateway, and DynamoDB.
  • Experience integrating Salesforce, ServiceNow, Microsoft Dynamics, payment gateways, and AI/Bot platforms.

Skills

DynamoDB
Microservices
Node.js
API Gateway
AWS
OAuth
JavaScript
REST
TypeScript

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