SRE Lead

Hi,

Please find the job description below. Let me know if there are any questions.

Job Title: Onsite SRE Lead

Location: Pleasanton, CA (Onsite) -NO FLEXIBILITY IT'S 5 DAYS ONSITE

Employment Type: Contract - 12 Months

Retail background + E commerce Platform(Microservices) MANDATORY

Look for AKAMAI OR RELATED CDN like Cloudflare or Amazon CDN+ AWS+ SECURITY(IAM OR PCI)+SPLUNK

Experience: 8+ Years (3+ Years in Lead / Senior SRE Role) eCommerce Platform Domain Experitise processes millions of transactions annually. As SRE Lead, you own the reliability, performance, and scalability of this mission-critical cloud-native system - from CDN edge to microservice core.

ROLE OVERVIEW

We are seeking a seasoned Site Reliability Engineering Lead to take end-to-end ownership of our retail eCommerce platform's operational excellence. You will drive SRE culture across engineering teams, champion observability, and lead a cross-functional onsite/offshore team to deliver exceptional uptime, performance, and release velocity. This role blends deep technical expertise with strategic leadership - you'll be equally comfortable reviewing Kubernetes manifests, tuning Akamai rules, and presenting SLO dashboards to senior leadership.

KEY RESPONSIBILITIES

Platform Reliability & Availability

Define, monitor, and enforce SLIs, SLOs, and Error Budgets for all eCommerce services

Lead incident response (ICS model): detection, triage, remediation, post-mortem, and blameless RCA

Drive chaos engineering and game-day exercises to validate fault tolerance

Architect resilient multi-AZ, multi-region AWS deployments for zero-downtime operations

CI/CD & Automation

Own and evolve Jenkins-based CI/CD pipelines for microservices deployments on Kubernetes/EKS

Implement GitOps workflows; enforce trunk-based development and deployment gates

Automate infrastructure provisioning using CloudFormation, Terraform, and AWS CDK

Drive shift-left reliability practices: load testing, chaos gates, and SLO checks in pipeline

Cloud Infrastructure & CDN

Manage Akamai CDN configuration: edge rules, caching policies, TLS, WAF, and traffic shaping

Optimize AWS Auto Scaling Groups, ALBs, and CloudFront for peak eCommerce traffic events

Design and govern caching strategy across CDN, Redis, and Memcached layers

Manage EKS/K8s cluster operations: node pools, Helm releases, resource quotas, and HPA/VPA

Observability & Performance

Build and maintain Splunk APM and Splunk Cloud dashboards, alerts, and runbooks

Implement distributed tracing (OpenTelemetry) across all microservices

Conduct performance profiling and capacity planning aligned to traffic growth projections

Establish DORA metrics tracking: deployment frequency, lead time, MTTR, change failure rate

Security, Compliance & Collaboration

Partner with InfoSec on PCI-DSS compliance, vulnerability management, and secrets governance

Enforce least-privilege IAM, network segmentation, and container security scanning in pipelines

Lead cross-functional reviews with Dev, QA, and InfoSec for new service onboarding

Coordinate onsite and offshore SRE teams; mentor junior engineers and foster SRE culture

MUST-HAVE SKILLS & TECHNOLOGIES Core Technical Skills