Quick Overview
Job Description
Salesforce QA/testing: 6 years (Required).
Salesforce Service Cloud: 4 years (Required).
Azure DevOps Test Suite: 4 years (Required).
Nice CXone or other CCaaS Testing: 4 years (Preferred/Optional).
SQL: 1 year (Preferred/Optional).
Selenium/Test Automation or other Test automation tools: 1 year (Preferred).
Experience in State of Michigan or other Government / Public Health Processes and
guidelines (Preferred).
Should have Salesforce object knowledge such as flows, AppExchange packages,
Lightning, Apex, and Significant QA Experience. This can come either in the form of
real-world experience or actual hands-on background with Salesforce.
Knowledge of testing/QA best practices
Ability to create and utilize test scripts.
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