Technical Support Specialist - Autonomous Vehicles

Austin, TX | $20-$24/hr | Full-Time

Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin.

We're hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations.
Available Shifts

5-day work week:

• 1st Shift: 4:00 AM-12:00 PM
• 2nd Shift: 11:00 AM-7:00 PM
• 3rd Shift: 6:00 PM-1:00 AM

What You'll Do

• Troubleshoot and triage technical and vehicle-related issues
• Use Unix/Linux command line to investigate issues and review logs
• Support vehicle dispatch and fleet readiness
• Perform vehicle startup and shutdown procedures
• Monitor charging and system readiness
• Perform basic vehicle maintenance and minor technical troubleshooting
• Document and escalate issues to engineering teams
• Use Slack, ticketing systems, and other computer tools for daily operations
• Respond quickly to operational, technical, and safety-related issues
• Move and occasionally drive vehicles as needed

Requirements

• 1+ year of technical support, operations support, fleet support, or similar experience
• Valid driver's license held for at least 3 years
• Strong driving experience and confidence in different road and weather conditions
• Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks
• Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience
• Comfortable responding quickly to technical or safety-related incidents
• Comfortable using Unix/Linux command line
• Strong computer and software skills
• Experience with Slack and ticketing systems such as Jira or YouTrack preferred
• Strong communication, organization, and problem-solving skills
• Able to lift up to 50 lbs
• Comfortable working on-site around vehicles
• Comfortable with the $20-$24/hour pay range

Why Join?

• $20-$24/hour
• Full-time, 5-day schedule
• Multiple shifts available
• Work directly with autonomous vehicle technology
• Build experience across technical support, fleet operations, and vehicle systems
• Simple hiring process: 1 on-site interview

If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today.