Business Process Analyst: Level 2

Business Process Analyst: Level 2- W2

Remote

United State

Description

Bachelor's degree.

Individuals with Industrial Engineering like backgrounds would be ideal.

3 years’ experience

Process Discovery & Mapping 

·      Conduct working sessions with stakeholders to understand current processes 

·      Document end-to-end current state processes including decision points, systems, inputs and outputs 

·      Utilize tools like Lucid chart to create detailed process maps, including swim lanes to visually represent workflows and responsibilities across teams or departments 

·      Identify process variations across teams, segments, or functions 

Process Analysis & Improvement 

·      Identify bottlenecks, unclear ownership, duplicated effort, manual work, and process gaps 

·      Evaluate opportunities to simplify and standardize processes 

·      Partner with stakeholders to develop future-state process recommendations 

·      Highlight opportunities for automation, improved reporting, or stronger process governance 

Documentation 

·      Create standardized process documentation 

·      Maintain an organized repository of process maps and supporting documentation 

Must Have for this role:
• Bachelor's degree
• Industrial Engineering like backgrounds would be ideal
• 3 years experience
• Experience in Lucid Chart or Visio
• Experience in Process Mapping
• Excellent communication skills
• Comfortable leading meetings with stakeholders to document process * Nice to have (Plus):
• Excel, Salesforce, Confluence, SharePoint

Cross-Functional Communication 

·      Collaborate with multiple areas of the organization to document processes related to our Enterprise System 

·      Serve as a liaison between departments to ensure accurate and efficient workflows 

·      Comfortable leading meetings with stakeholders to document process