Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
OracleJira
Job Description
The Department of Government Services (DGS) in Melbourne seeks an Oracle Service Desk Officer to support Oracle systems, focusing on user access management, incident triaging, and helpdesk services. The role will maintain security integrity through lifecycle management in ServiceNow or Jira while supporting the Service Delivery Manager in optimizing system processes and documentation.
Key accountabilities include handling incidents, updating tickets, onboarding/offboarding, role provisioning,
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