Why this role stands out
This high-impact role offers you the unique opportunity to shape the strategic direction of Achievers’ rewards platform while collaborating with senior leadership to drive measurable commercial growth. You will thrive in this hybrid position if you are a curious, analytical leader who enjoys translating complex data into actionable insights and building cross-functional partnerships. Apply today to advance your career at a market-leading company that values innovation and data-driven decision-making.
Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationToronto, Canada
Posted2 weeks ago
Customer SuccessProduct MarketingRevenue Operations
Job description
The Marketplace is the rewards shopping experience within the Achievers platform. Its performance is shaped by a connected set of drivers, including member access, traffic, utilization, conversion, redemption, catalogue relevance, vendor performance, fulfilment reliability and the economics of each transaction.
As Manager, Marketplace Performance Intelligence, you will give Marketplace one clear view of performance and turn intelligence into coordinated action. You will lead Marketplace operational analytics and identify opportunities to improve performance and scalability, own the analytics roadmap and recurring performance routines, and shape executive narratives/decisions.
You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper customer, member and operational evidence. This role is also expected to structure and execute complex analyses that are cross-functional, commercially material, ambiguous or executive-facing.
Success requires strong analytical judgement, commercial curiosity and executive communication. You will work across Marketplace, FP&A, Revenue Operations, Customer Success, Product Marketing, BI, Product Analytics, ProDev and Support to strengthen the analytical foundation, clarify ownership and translate findings into measurable action.