Sr. Solutions Engineer - Enterprise

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Sr. Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces.

This position is a remote position required to reside in the surrounding New York City area to support business needs as determined by SHI management.

Role Description

Partner with account teams to lead technical discovery and assess customer environments, identifying infrastructure needs and transformation opportunities.
Design, present, and refine tailored infrastructure solutions that align with customer business goals, technical requirements, and financial considerations.
Own the technical pre-sales lifecycle for assigned opportunities, including solution design, validation, and customer presentations.
Build and maintain strategic relationships with OEMs and technology partners, leveraging their capabilities to enhance solution offerings.
Serve as a trusted advisor to customers, engaging with IT leadership (e.g., Directors, VPs, CIOs) to provide guidance on technology strategy and modernization.
Lead technical enablement and training initiatives for sales teams, enhancing overall technical selling capability.
Drive pipeline growth by identifying, qualifying, and advancing solution opportunities in collaboration with account teams.
Develop and deliver compelling solution presentations, demos, and technical workshops for customers and prospects.
Provide mentorship and guidance to junior Solutions Engineers, supporting their development and knowledge growth.
Collaborate cross-functionally with services, engineering, and delivery teams to ensure solution feasibility and successful handoff.

Behaviors and Competencies

Consultative Selling: Applies a solution-oriented, customer-first approach to uncover needs and position value-driven outcomes.
Advanced Communication: Effectively articulates complex technical solutions to executive and technical audiences, influencing decision-making.
Presentation Excellence: Designs and delivers high-impact presentations, demos, and workshops tailored to varied audiences.
Problem Solving: Proactively identifies challenges, evaluates alternatives, and delivers practical, scalable solutions.
Collaboration & Leadership: Leads cross-functional alignment while mentoring peers and contributing to team success.
Relationship Management: Builds and expands strong relationships with customers, partners, and internal stakeholders.
Organization & Execution: Manages multiple complex opportunities with strong attention to detail and follow-through.
Results Orientation: Drives measurable impact on pipeline growth, deal progression, and revenue attainment.

Skill Level Requirements

Strong hands-on experience with data center infrastructure, including hybrid cloud, virtualization, and modern compute/storage platforms.
Advanced knowledge of technologies such as hypervisors, containerization (Docker, Kubernetes), and software-defined data center (SDDC).
Proven ability to design and position solutions across Data Center, Cloud (AWS/Azure), Networking, and Security domains.
Experience with enterprise technologies such as Dell, HPE, Cisco, NetApp, Pure Storage, VMware, Nutanix, Veeam, and public cloud platforms.
Solid understanding of disaster recovery, business continuity, and high availability architectures.
Ability to translate complex technical concepts into clear business value propositions.
Experience supporting pre-sales environments, including solution demos, proof-of-concepts (POCs), and technical validations.

Other Requirements

Completed Bachelor's Degree or relevant work experience required
5+ years of experience in a similar role
Ability to travel to SHI, Partner, and Customer Events
Advanced certification in one or more of the following mainstream technologies preferred:
Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix

The base salary range for this position is $168,000 - $245,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus, are $240,000 - $350,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status