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MMS Technology Engineer
Technogen, Inc.United States🇺🇸United StatesPosted 23 Jul 2026
Quick Overview
Work Type
Remote
Level
Mid Senior
Job Description
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Position: MMS Technology Engineer
Location: Remote - US
Location: Remote - US
- Bachelor's degree, related technical training (or equivalent experience) plus at least two years of directly related experience.
- At least 3 years of Workspace ONE experience
- At least 3 years document writing
- Required Skills & Certifications:
- At least 2 of any MDM Certifications
Additional Requirements:
- Customer-focused mentality with excellent verbal, written, and interpersonal communication skills
- Demonstrates ability to work under pressure
- Excellent problem-solving skills
- Capable of working independently as well as collaboratively within a group
- Self-motivated to complete tasks and increase knowledge
- Proficiency of intermediate or better with MS Office tools
Work directly with end-users and IT staff to ensure problems are resolved in expected timeframe.
In addition to being able to possessing the following skills:
- Advanced knowledge on how to manage a Workspace ONE environment, including device enrollment, certificate management, setup of policies & configurations, server updates, feature updates and bug fixes.
- Be able to use tools such as logs and monitoring to troubleshoot issues.
- Develop and follow application testing plans
- Ability to write professional documentation and training material.
- Expert knowledge with setup and configuration of applications within a Workspace ONE environment.
- The ability to work within a team atmosphere.
- Be self-motivated to learn multiple MDMs to support DMI and the rest of the Engineering Team.
- The ability to diagnose and troubleshoot connectivity and network related issues
- Follow Change Management procedures as set forth by ITIL standards
- Experience with using the iOS platform, including DEP and VPP.
- Experience with working in Apple Business Portal (ABM)
- Basic knowledge of how mail platforms such as Exchange, Office 365.
- Monitor service delivery and service support to ensure timely IT support services to the user community.
- Support all technology within DMI's MMS division.
- Provide innovations in technology to help grow and advance our customers.
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