Endpoint Management Manager

About Cogent Infotech
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Job Title: Endpoint Management Manager
Location: Plano, TX
Full Time Position
Onsite Role

Description :
The Manager, Endpoint Management is responsible for directing and overseeing a specialized team charged with ensuring the secure, reliable, and efficient operation of endpoint devices—including laptops, desktops, and smartphones—throughout the client's enterprise. This leadership role is vital in supporting the organization's technology infrastructure, which underpins critical transportation operations and administrative functions. Key responsibilities include the administration of enterprise-level tools such as Microsoft System Center Configuration Manager (SCCM) and Intune, as well as strategic oversight of patch management, vulnerability remediation, operating system deployment, and application distribution. This position reports to the Assistant Director of IT.
Responsibilities:

• Oversee and manage the Endpoint Management team, providing leadership, mentoring, and guidance for engineers and administrators.
• Develop and implement strategies for managing endpoints across the organization, ensuring optimal functionality, security, and compliance.
• Utilize and optimize tools such as SCCM and Intune for effective endpoint management
• Lead patch management initiatives to ensure devices are up-to-date and secure.
• Oversee OS deployment and imaging processes, ensuring efficient rollout of devices and updates.
• Drive software deployment projects to support business needs and maintain consistency across environments.
• Drive the execution of IT Service Delivery strategies that deliver measurable value and operational excellence through continuous improvement.
• Proactively monitor and maintain endpoint devices, identifying opportunities for improvement and ensuring consistent performance.
• Collaborate with other IT teams and stakeholders to support broader organizational goals.
• Create and manage budgets, resources, and project plans related to endpoint management.

Minimum Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field.
• At least 7-10 years of managerial experience, specifically leading technical teams of engineers and administrators.
• Minimum of 5 years of direct management experience leading endpoint management or related teams, with a total of 10+ years of IT experience.
• Proven expertise in managing teams that support endpoint management tools like SCCM and Intune.
• Strong knowledge of patch management, OS deployment, and software deployment practices.
• Proven experience in IT Service Delivery, ensuring consistent and value-driven IT services are aligned with business objectives and SLAs.

Preferred Qualifications:

• Familiarity with public sector or infrastructure focused environments.
• Demonstrated ability to lead and motivate teams to achieve organizational objectives.
• Excellent problem-solving skills and ability to make informed decisions in complex situations.
• Strong communication skills, with experience collaborating across teams and departments.
• Solid understanding of IT security protocols and compliance standards.

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply
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