Site Reliability Engineer - Hybrid

Genesis10 is currently seeking a Site Reliability Engineer - Hybrid for an 18+ month contract position with a Global Financial Institution located in Charlotte, NC.

This role supports Small Business Lending and Deposit platforms, including digital banking applications used across the branch network. The team is seeking a candidate with strong Site Reliability Engineering (SRE) and production support experience to help drive modernization and continuous improvement initiatives, including migrating workloads to OpenShift Container Platform (OCP).

Responsibilities:

• Participate in daily stand-ups focused on production health and support activities
• Investigate and resolve incidents, alerts, and support tickets
• Assist with production deployments and infrastructure changes
• Improve monitoring and observability capabilities by building dashboards and alerting solutions
• Develop automation to reduce manual support efforts
• Support the onboarding of applications migrating to OCP
• Drive continuous improvement in platform reliability and operational efficiency

Requirements:

• 4+ years of Technology Infrastructure Engineering and Solutions experience
• 5+ years of experience in software engineering, platform engineering, application support, or site reliability engineering
• Experience supporting enterprise applications in complex production environments
• Hands-on experience with Site Reliability Engineering (SRE): Monitoring & observability, alerting strategies, dashboard creation, and incident response
• Experience with Infrastructure & Platform Engineering: Production deployments, OpenShift Container Platform (OCP), and containerization technologies
• Scripting experience with Python, Unix/Linux, or Shell Scripting
• Experience with monitoring and observability tools such as Grafana, Splunk, AppDynamics, or ThousandEyes
• Experience with Infrastructure as Code / Automation tools like Terraform or Ansible
• Hands-on experience supporting Salesforce platforms, including application troubleshooting, deployment support, integrations, workflows, APIs, and platform operations

Desired skills:

• Experience with Salesforce and nCino
• Experience using Microsoft Copilot or other AI tools
• Familiarity with AI-driven monitoring or observability initiatives
• Experience in Financial Services or other large enterprise environments

Pay range: $43.59 - $51.59 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.