Agile Business Project Manager (IT)

This position is offered on a permanent basis, based in Gourock with hybrid working

We’re looking for an experienced Agile Project Manager to join our team and lead the delivery of key digital and technology solutions that support our operational environment and high-profile customer-facing brand.

This is an exciting opportunity to play a pivotal role in shaping and delivering strategic software platforms, working across internal teams and trusted external partners at a time of significant change, investment and transformation across CalMac. With the award of the CHFS3 contract for the next 10 years, we are entering an exciting new chapter within our Technology Team.

The Agile Project Manager Role

As Agile Project Manager, you’ll act as the central point of coordination between business stakeholders, delivery partners, and internal IT teams. You’ll champion Agile practices, ensure high-quality delivery, and drive continuous improvement, ensuring our products remain stable, scalable, and aligned to business outcomes.

You’ll lead end-to-end delivery across the product lifecycle, from discovery through to release, supporting incremental value delivery while maintaining a strong focus on quality, timelines, and scope.

About you

As the key interface between stakeholders and delivery teams, we are a customer-focused professional who delivers high-quality outcomes, thrives in complexity, and brings energy, collaboration, and a passion for continuous improvement.

You will also need to have:

• Proven experience in Agile project management within digital, technology, consultancy, or client-side environments with strong understanding of Agile frameworks (Scrum, Kanban, SAFe)
• Experience delivering complex software or platform projects (ideally within booking, ticketing, eCommerce, or digital applications) and of managing multiple stakeholders and third-party vendors
• Familiarity with Agile tools (e.g. Jira, Confluence) and modern delivery practices (DevOps, CI/CD, cloud platforms)
• Demonstrable experience of working in data-driven environments where insights inform prioritisation
• Excellent communication, facilitation, and presentation skills as well as strong stakeholder management skills, with the ability to engage at all levels including Executive level.
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Why join CalMac?

This is an exciting time of positive change for CalMac! As one of Scotland’s biggest employers and being awarded a 10‑year CHFS3 contract, we have long‑term stability and investment to continue to deliver essential services to Scotland’s communities

With an excellent salary package, this is also an opportunity to join a business that is modernising, evolving and investing in its future and where you can make a visible, lasting impact in a role with real autonomy and authority.

If you're looking for a rewarding role where you can develop your skills and make a real impact, we'd love to hear from you. Apply today.

Please note, we may close this vacancy early for external applicants if we receive the required quality or quantity of applications. All our offers are subject to right to work in the UK checks and any relevant background checking. No agencies please

Package

• Competitive salary • Very generous pension• Hybrid Working • Excellent training, development, and career progression • 37 days annual leave (pro-rata) • Staff travel pass for yourself, spouse/partner, and dependents