Technical Project Manager

Job#: 3043210

Job Description:

Position Overview

We are seeking a seasoned Senior Project Manager / Senior Scrum Master to join its Retail PMO organization. This individual will lead multiple mid-sized technology initiatives supporting Retail In-Store Applications while operating across Agile, Waterfall, and hybrid delivery environments. The ideal candidate will demonstrate strong project delivery leadership, Agile expertise, stakeholder management capabilities, and a proven track record of successfully delivering complex initiatives.

Role Specifics

• Manage 3-4 concurrent mid-sized projects.
• Projects typically range from 8-12 months in duration.
• Project budgets generally range from approximately $400K to $2M
• Collaborate with internal teams and external vendor delivery partners.
• Operate within a hybrid delivery environment utilizing Agile and Waterfall methodologies.
• Support approximately 2-3 Agile teams.
• Initial focus will be on initiatives supporting Retail In-Store Applications.

Additional Context

• Long-term contractor opportunity within the Retail PMO.
• Join a mature, high-performing organization consisting of Program Managers, Project Managers, Release Train Engineers (RTEs), and Scrum Masters.
• High-performing consultants often remain engaged for multiple years.
• Fully remote opportunity; proximity to a location preferred but not required.
• Limited to no travel required.
• Interview process may include:
  • Initial screening
  • Program Manager interview
  • Portfolio Lead interview
  • Team interview

Primary Responsibilities

• Lead project execution from initiation through closure.
• Create and maintain project plans, schedules, budgets, and governance artifacts.
• Drive execution across business and technology organizations.
• Manage project scope, schedule, budget, risks, issues, and dependencies.
• Coordinate activities involving multiple stakeholder groups.
• Lead governance meetings and executive status reporting.
• Facilitate successful project deployment and release planning.
• Bring structure, organization, and clarity to complex initiatives.
• Drive stakeholder alignment and decision-making.
• Manage vendor relationships and delivery expectations.

Waterfall Project Management Expectations

Candidates should demonstrate strong knowledge of the complete IT Project Lifecycle and be able to discuss practical examples from project initiation through closure.

Required experience includes:

• Scope Management
• Project Planning and Scheduling
• Dependency Management
• Issue Management
• Risk Management
• Resource Management
• Cost and Budget Management
• Stakeholder Management
• Governance and Status Reporting
• Project Communications
• Change Control
• Release and Deployment Planning

Candidates should be able to clearly articulate how these disciplines were applied to achieve successful business outcomes.

Agile & Scrum Leadership Expectations

Candidates must demonstrate strong experience with Agile planning at multiple levels, including:

• Annual Planning
• Product Roadmap Planning
• Quarterly Planning
• Sprint / Iteration Planning

Additional requirements include:

• Facilitating Scrum ceremonies
• Facilitating Kanban ceremonies
• Cross-team planning and coordination
• Backlog refinement and prioritization
• Dependency identification and management
• Agile metrics reporting and utilization
• Risk identification through Agile practices
• Driving continuous improvement initiatives

Candidates should possess experience coaching Agile teams through:

• Maturity assessments
• Growth opportunity identification
• Development planning
• Team effectiveness improvements

Experience working within hybrid Agile/Waterfall environments is required. Experience with Agile-at-Scale frameworks such as SAFe or Scrum at Scale is preferred.

Project Leadership & Delivery Skills

Candidates should possess demonstrated experience:

• Managing complex projects and/or troubled initiatives.
• Bringing clarity and direction to ambiguous situations.
• Driving alignment across multiple business and technical teams.
• Leading without direct authority.
• Facilitating difficult decisions.
• Driving accountability and execution.
• Balancing project delivery with business outcomes.
• Managing competing priorities and stakeholder expectations.

Communication Skills

Strong communication skills are essential.

Candidates should demonstrate:

• Executive-level communication capabilities.
• Clear, concise, and accurate status reporting.
• Strong presentation skills.
• Active listening.
• Facilitation expertise.
• Ability to tailor messaging for executives, business stakeholders, project teams, and technology partners.
• Strong written and verbal communication skills.

Relationship Management

Successful candidates will demonstrate the ability to:

• Build strong partnerships across organizations.
• Develop trusted relationships with business stakeholders.
• Collaborate effectively with vendors and delivery partners.
• Influence project decisions.
• Facilitate stakeholder alignment.
• Manage conflict constructively.
• Earn credibility and respect quickly.
• Maintain productive working relationships in complex environments

Tools & Technologies

Preferred experience with:

• Jira
• Smartsheet
• Clarity

Required Qualifications

• Senior Project Manager experience.
• Senior Scrum Master experience.
• Experience leading Agile, Waterfall, and Hybrid initiatives.
• Proven success managing multiple concurrent projects.
• Strong leadership and stakeholder management skills.
• Experience driving strategic technology initiatives.
• Ability to ramp up quickly and operate with minimal direction.

Preferred Qualifications

• Retail technology experience preferred but not required.
• PMP certification preferred.
• Agile certifications preferred.
• Experience working in enterprise PMO environments.
• Experience with Agile scaling frameworks preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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