Sales and New Business Manager

A Sales & New Business Manager is sought to join a leading electronics manufacturing business in Hitchin, Hertfordshire, driving the growth of existing customer accounts while securing new business opportunities across the contract electronics manufacturing sector.

The Sales & New Business Manager, Hitchin, Hertfordshire, will be expected to lead and develop an Account Management team, strengthen customer relationships, and identify new revenue opportunities. Working closely with the Head of Sales and cross-functional teams, you will play a key role in delivering long-term profitable growth while ensuring excellent customer service throughout the sales lifecycle.

Responsibilities include:

• Lead and develop a team of Account Managers to ensure successful and profitable customer account management.
• Manage and grow key customer relationships through regular business reviews and strategic account planning.
• Drive new business development activities, identifying and securing opportunities with prospective customers.
• Take ownership of customer quotations, ensuring requests are processed accurately and followed through to maximise conversion rates.
• Manage the contract review process, ensuring orders are processed in line with company procedures.
• Work closely with procurement, production, and operational teams to ensure customer delivery expectations are achieved.
• Develop and implement sales strategies alongside the Head of Sales to support long-term business growth.
• Conduct market research and prospecting activities to identify and engage potential new customers.
• Monitor sales performance against targets and develop action plans to achieve and exceed objectives.
• Negotiate commercial agreements and deliver tailored solutions that meet customer requirements.
• Maintain accurate sales forecasting, pipeline management, and customer records.
• Build strong internal and external relationships to support business growth and customer satisfaction.

Key skills & experience:

• Previous experience in account management, business development, technical sales, or sales management.
• Strong technical understanding within manufacturing, electronics, engineering, or electrical engineering environments.
• Proven track record of meeting or exceeding sales and business development targets.
• Experience managing key customer relationships and delivering customer-focused solutions.
• Good understanding of commercial processes within contract manufacturing or engineering businesses.
• Strong negotiation, communication, and presentation skills.
• Excellent organisational skills with strong attention to detail.
• Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint.
• Strong analytical and problem-solving abilities.
• Experience leading, mentoring, or developing sales/account management teams.
• Full UK Driving Licence and willingness to travel to customer sites as required.

How to apply:

Apply now for the Sales & New Business Manager role in Hitchin, Hertfordshire. Send your CV to (url removed) or call Adam Dighton on (phone number removed).