ServiceNow Project Manager (w2 Only )

Lead the enterprise ServiceNow implementation
Direct multiple concurrent workstreams
Align projects with Department strategic objectives
Manage implementation sequencing and priorities
Project Controls

Build and maintain project plans
Manage schedules, milestones, dependencies, and deliverables
Track risks, issues, assumptions, decisions, and scope
Monitor overall project health
Stakeholder Coordination

Coordinate business and technical teams
Facilitate project meetings
Support executive decision-making
Deliver executive-level reporting and status updates
Vendor & Partner Management

Coordinate activities with:
ServiceNow
Implementation partners
Third-party vendors
Deployment & Adoption

Coordinate testing activities
Support training programs
Manage deployment readiness
Support go-live execution
Assist with post-production stabilization and continuous improvement
Governance

Establish governance processes
Support executive steering activities
Ensure project quality and business outcomes
The consultant is expected to produce:

Enterprise ServiceNow project management plan
Integrated project schedule
Executive status reports
Risk and issue logs
Milestone reporting
Governance documentation
Executive briefings
Meeting agendas and action item tracking
Testing and deployment coordination artifacts
Knowledge transfer documentation

Role Descriptions: 7+ years enterprise IT project management experience5+ years managing ServiceNow implementations or ServiceNow expansion initiativesExperience managing complex multi-workstream technology projectsExperience leading cross-functional teamsExperience with: schedulesmilestonesrisksissues managementcommunicationsexecutive reportingExperience managing implementation partnersExperience with Agile| Hybrid| or iterative delivery methodologies
Essential Skills: Integrations Organizational Change ManagementTraining & AdoptionFuture ServiceNow capabilitiesThe consultant will own coordination and delivery across these workstreams. Core ResponsibilitiesThe selected Project Manager is expected to: Program LeadershipLead the enterprise ServiceNow implementationDirect multiple concurrent workstreamsAlign projects with Department strategic objectivesManage implementation sequencing and priorities
Desirable Skills:
Keyword:
Skills: Digital : ServiceNow_IT Service Management~Digital : ServiceNow_Customer Service Management~Project Management~ServiceNow