Marketing Operations Manager IV

RESPONSIBILITIES

A client with Kforce is seeking a Marketing Operations Manager IV to join their team.

Summary

The Marketing Operations Manager's primary role is to lead the execution of creative deliverables by owning the end-to-end process from intake through delivery. They are responsible for guiding and elevating the process between internal stakeholders and in-house creative teams, resourcing, prioritizing and managing the execution of projects within the assigned verticals from beginning to end.

Responsibilities

• Own, resource and manage approximately 50+ complex, concurrent projects from intake through delivery using multiple project management tools; Deliverables include emails, banner ads, landing pages, social campaigns and videos
• Continuously monitor and optimize the team's flow of work to ensure timely deliveries while also anticipating and mitigating potential bottlenecks; This includes prioritizing project schedules, allocating resources and balancing the workload across the team
• Proactively communicate project statissues/roadblocks and shifts in priority; Provide context, impact analysis, and present solutions (be a problem solver)
• Lead weekly meetings to communicate and track the status of each deliverable and make sure there's proper documentation of all projects
• Create efficiencies in existing process, establish new process whenever needed, and ensure it is scalable
• Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations; Understand when (and why) to escalate issues

REQUIREMENTS

• 5-7 years of in-house or agency creative project management experience, preferably in a fast-paced setting
• Mastery of project management principles and characteristics
• Demonstrated understanding of the creative process across digital channels

Preferred Qualifications

• Experience in prioritizing and managing 50+ concurrent projects in a fast-paced environment
• Advanced experience with Workfront and JIRA preferred
• A proven ability to remain calm, effective and productive under pressure; A track record of proactively solving complex problems and knowing when to escalate issues with a clear recommendation
• Ability to develop and maintain strong relationships with creative team, legal team, marketing partners and executive leadership
• Exceptional communication, interpersonal, organization, and problem-solving skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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