Technical Product Manager

We are seeking a customer-focused Technical Product Manager to take ownership of innovative technical products throughout their entire lifecycle - from concept and development through to customer delivery and ongoing support.

This is an exciting opportunity to join a collaborative and growing team where you will play a pivotal role in bridging the gap between customers, sales, engineering, and project delivery teams. You'll be responsible for ensuring products are technically robust, compliant, commercially competitive, and aligned with customer needs.

If you enjoy solving complex challenges, building strong client relationships, and driving product success from idea to implementation, we'd love to hear from you.

The Role

As Technical Product Manager, you will act as the voice of the customer, providing technical leadership and product expertise while supporting successful project delivery. You'll work closely with internal stakeholders and external partners to develop practical, compliant solutions that deliver exceptional customer outcomes.

Key Responsibilities

Product Management & Customer Engagement

• Act as the primary point of contact for technical, compliance, and product-related enquiries.
• Build and maintain strong customer relationships, providing trusted advice and support throughout the project lifecycle.
• Translate customer requirements and market demands into clear, practical product solutions.
• Support products from concept through to implementation, ensuring alignment with customer and business objectives.
• Deliver a seamless customer experience from initial enquiry through to installation and aftercare support.

Technical & Project Delivery

• Review technical drawings, specifications, and project requirements to develop tailored solutions.
• Coordinate technical interfaces between products and surrounding construction or installation elements.
• Provide guidance on buildability, installation methodologies, and project constraints.
• Interpret technical testing, certification, and compliance documentation to support customer confidence and regulatory requirements.
• Work with technical specialists and external stakeholders to develop solutions for complex or bespoke applications.
• Contribute to the development of technical documentation, product standards, and best-practice guidance.

Commercial & Product Strategy

• Partner with sales teams to provide technical expertise that supports accurate and competitive proposals.
• Engage with customers to understand challenges and identify the most effective solutions.
• Balance technical excellence with commercial awareness to support successful project outcomes.
• Support product positioning, market development, and continuous improvement initiatives.

Collaboration & Leadership

• Act as a key link between product, sales, engineering, and delivery teams.
• Attend customer meetings, site visits, and project reviews as required.
• Manage multiple projects simultaneously, prioritising effectively to meet deadlines and customer expectations.
• Work independently while contributing positively to a collaborative team environment.

About You

We're looking for someone who combines strong technical knowledge with excellent communication and stakeholder management skills.

You will ideally have:

• Proven experience managing products throughout the full product lifecycle.
• A customer-centric approach and the ability to build trusted relationships.
• Experience in a client-facing technical role.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent communication skills, with the ability to explain complex technical information clearly.
• Experience working cross-functionally with sales, engineering, and project teams.
• The ability to interpret technical drawings, specifications, and project requirements.
• A strong understanding of compliance, quality standards, and technical documentation.
• Commercial awareness and a solution-focused mindset.

What's on Offer

• A newly created position supporting the launch and growth of innovative products.
• Genuine ownership and autonomy within your role.
• The opportunity to influence product development, technical standards, and best practice.
• A collaborative and supportive team culture.
• Exposure to varied and technically interesting projects.
• Career development opportunities within a growing and forward-thinking organisation.
• The chance to work alongside experienced professionals who are passionate about delivering outstanding customer solutions.