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Workstation Support Engineer

Resourcesoft, Inc.Montoursville, PA🇺🇸United StatesPosted 9 Jul 2026

Why This Role Stands Out

This Workstation Support Engineer role at Resourcesoft, Inc. offers a fantastic opportunity to deepen your technical expertise in a dynamic IT environment, contributing to the smooth operation of critical infrastructure. If you have a strong background in enterprise workstation support and a passion for problem-solving, you'll thrive in this role and make a significant impact. Apply today to join a reputable company and grow your career!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Requirements
  • 4 or more years of experience in enterprise workstation installation, network hardware configuration, and technical troubleshooting.
  • Proficiency in Microsoft System Center Configuration Manager (SCCM) and Active Directory user administration.
  • Experience with enterprise laptop deployments, docking station configurations, and multifunction print devices.
  • Experience in installing low-voltage network cabling (Cat5e/Cat6) and structural cable terminations.
  • Experience with unified mobile device management (MDM) consoles and enterprise iOS provisioning.
  • Experience with Remedy ticketing software and Cisco VPN configuration.
  • Excellent verbal and written communication skills.
 
Responsibilities
  • Deploy, configure, and troubleshoot enterprise workstation hardware, laptops, docking stations, and printing peripherals.
  • Resolve Tier 2 support tickets both on-site and remotely utilizing remote control and system management software.
  • Install and repair hardware components including workstation memory modules, storage drives, and input/output cards.
  • Configure and manage enterprise mobile assets including iOS smartphones and tablets via mobile device management systems.
  • Lay and terminate network communication drops utilizing Cat5e and Cat6 cabling protocols.
  • Monitor operating system deployments, run workstation compliance audits, and deploy system images using enterprise management systems.
  • Maintain complete inventory records and update enterprise asset databases to track equipment transfers.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
 
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 
For more information about Resourcesoft and our services, please visit our website.

Skills

Active Directory
iOS

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