Business Systems Analyst

Job Description :

• Collaborate with business stakeholders to elicit, document, and manage business and system requirements.
• Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
• Translate business needs into detailed system requirements, user stories, and process flows.
• Develop end-to-end process workflows, swim lane diagrams, and business process documentation to standardize practices across teams.
• Experience working in Agile environments with tools like JIRA. Familiarity with SDLC compliance and deployment governance.
• Facilitate Agile ceremonies and manage work items in tools like JIRA.
• Ensure solutions align with including secure development practices, traceability, and compliance.
• Conduct gap analysis, impact assessments, and feasibility studies for proposed initiatives.
• Support testing efforts, including creating test cases, assisting with UAT, and managing defect resolution.
• Contribute to continuous improvement of documentation, team collaboration, and stakeholder engagement.
• Business Skills: solid documentation skills (able to write BRDs, TRDs, RTM s, Operational Support Plans, mapping documents and other BSA deliverables).
• Create and maintain operational support documents, SOPs (Standard Operating Procedures), and knowledge base articles for business and IT teams.
• Ability to work across cross-functional teams including business, development and QA
• Prepare use cases, test scenarios, and acceptance criteria to validate system functionality.
• Provide functional support during system deployments, upgrades and post go-live stabilization phases.
• Proficient in healthcare payer and provider management systems.