Tax Operations Analyst

Position Summary*

Global Tax Services supports clients with complex international tax relief processes related to ADR and ordinary securities. The role will support both Relief at Source and Reclaim Operations, ensuring accurate documentation, timely execution, and strong operational controls.

* Key Responsibilities*

 Review client eligibility and documentation for reduced withholding tax treatment
 Prepare, validate, and track market-specific tax forms and supporting documents
 Monitor income events, market deadlines, and custodian requirements
 Support client onboarding documentation
 Handle urgent documentation requests and eligibility validations
 Review and validate tax reclaim eligibility after income payments
 Prepare, submit, and monitor reclaim packages
 Coordinate certificates of residency, tax forms, and required documentation
 Track reclaims through filing, payment, rejection, resubmission, or closure
 Research and resolve reclaim rejections and identify root causes
 Coordinate with clients, custodians, tax authorities, and internal stakeholders
 Maintain accurate records and audit-ready documentation

* Required Skills & Experience*

 1–2 years of relevant experience
 Experience working on Tax Relief at Source and Tax Reclaim
 Knowledge/experience with Custody Operations / Securities Operations
 Understanding of withholding tax, ADRs, ordinary securities, and Double Taxation Treaties preferred
 Strong attention to detail and documentation skills
 Ability to manage multiple deadlines in a fast-paced operational environment
 Strong written and verbal communication skills
 Good problem-solving, follow-up, and stakeholder management skills