SAP BRIM CI Functional Consultant

Introduction:

SAP BRIM CI Functional Consultant will be responsible for leading the design, configuration, and support of the SAP BRIM CI module within the BRIM suite. This role requires an in-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections, with a focus on CI with other BRIM components (FICA and Cash Management) and SAP S/4HANA Finance.

Responsibilities:

• Serve as the Technical SME and focal point of contact for all SAP BRIM CI-related business process matters, including system upgrades, defect resolution, and implementation projects.
• Facilitate workshops with business stakeholders to collect and analyze complex business requirements related to accounts receivable, invoicing, payments, and collections.
• Design and document SAP CI solutions, including system configuration and customization, to address client requirements.
• Manage the integration of Convergent Invoicing (CI) with other SAP BRIM modules, such as FICA, Cash Management and Convergent Charging (CC).
• Deliver Level 2 and Level 3 support for SAP BRIM CI and related modules, ensuring timely resolution of incidents and service requests.
• Manage ServiceNow tickets for incidents and requests, including prioritization, root cause analysis, and escalation as needed.
• Configure and maintain invoicing processes, including payment processing, dunning, and integration with other SAP modules.
• Support user requests for ad hoc reports, file extracts, and minor functional changes.

Requirements:

Required Skills: FICA, Business Intelligence, SAP, BRIM, BRIM CI

Preferred Skills: Experience with SAP S/4HANA Finance, Cash Management, Convergent Charging (CC)