Release Lead - Enterprise & Navigator Deployments (Hybrid)

Any icare office

• Ensure FINEOS stream meets Enterprise Release milestones & governance rules


• Co-ordinate release functions and dependencies


• Fixed term role Hybrid working Grade 9/10

About the Role

Lead the BAU release cycles. Providing technical oversight & coordinate the release of FINEOS & Navigator enhancements, defect fixes and changes into production through the Enterprise Release (ER) and standalone framework.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs


• 17.5% annual leave loading


• Comprehensive learning and development support aligned to icare's Core Capabilities.


• Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards


• Access to our Employee Assistance Program

Duties

FINEOS - Enterprise Release Stream Lead

• Coordinate the release of FINEOS enhancements, defect fixes and changes into production through the Enterprise Release (ER) framework.


• Act as the FINEOS stream lead within the icare Enterprise Release (ER) framework, serving as the primary coordination point between the hybrid icare/vendor delivery team and Enterprise Release governance.


• Work closely with Scrum Master, Business Technology Owner, Dev & Test teams to ensure scope is refined, tracked in Jira, correctly tagged and aligned to ER requirements.


• Provide delivery visibility into ER forums, including scope status, risks, readiness, cross-stream dependencies and timeline impacts.


• Ensure FINEOS stream compliance with Enterprise Release milestones and governance artefacts.


• Manage cross-system risks & dependencies for FINEOS releases.


• Support Dress Rehearsal and production go-live readiness.


• Contribute to continuous improvement of Enterprise Release processes and stream readiness practices

Navigator - Release Lead

• Own the end-to-end monthly Navigator release cycle of Change Initiatives & bugfixes -prioritised by Continuous Improvement (CI), business and project teams.


• Facilitate release planning sessions, review Jira scope, track progress, identify blockers and monitor UAT / PROD readiness.


• Manage Jira stories for change initiatives or bugfixes, refining and clarifying requirements and acceptance criteria where required to progress initiatives through delivery.


• Oversee progression of changes across DEV, SIT, UAT and Production environments & execute technical deployments across environments where required.


• Create detailed implementation run sheets for Dress Rehearsal and Production deployments, including rollback planning, stakeholder communications and test planning.


• Represent Navigator production changes at CAB, ensuring compliance with change governance processes and securing approvals.


• Issue stakeholder communications relating to outages, deployment windows and go-live activities.

Various - Technical Specialist

• Exposure and understanding of SQL Server and Database administration


• Provide support and guide delivery teams on established standards and processes.


• Provide support on high level estimates for new initiatives.


• Participate in the application development function including in-house development and external vendor-based development.


• Support and deliver a range of technical tasks including initiatives, enhancements, and upgrades to ensure efficient and effective change and delivery.


• Provide support and guidance to internal and external teams and partners to ensure effective delivery of technical and business outcomes

Skills & Experience (Essential)

• Experience with technical release deployments


• Experience in a similar role leading release


• Extensive stakeholder management experience

Skills & Experience (Desirable)

• Existing exposure to the front end of FINEOS


• A solid technical understanding of FINEOS/Navigator

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.