Platforms Engineer - Compute & Storage

Who you'll be working with

At AC3, our purpose is to make technology real, and as leaders in secure multi cloud solutions, we get to bring that purpose to life for our customers every day. We're an Australian owned ICT managed service provider with teams in Sydney, Melbourne, Brisbane, and Auckland, supporting more than 700 enterprise organisations and over 50% of the NSW State Government.

Why join us?

What sets us apart is our culture - people here have real relationships that go beyond work, and maintaining our awesome culture, supportive spirit, and belief that everyone is heard and treated with respect, is a top priority at AC3.

We're committed to a workplace that fosters open communication, flexible working arrangements, continuous learning, and providing support to get through life's changing seasons.

Who are we looking for?

As a Platforms Engineer you will be responsible for the planning, provisioning and lifecycle management of AC3's compute, SAN/NAS storage and backup infrastructure. You'll drive hardware install/config/validation, break fix, upgrades, migrations and decommissioning, while continuously improving monitoring, capacity management, automation and documentation. This role partners closely with Cloud Infrastructure, Networking, SRE and Facilities teams and supports escalations across the business.

AC3 is dedicated to grow the representation of women in technology and are warmly encouraged to apply.

What you'll do?

• Plan, provision and manage compute and storage infrastructure: install, configure, validate, break fix, migrate and decommission.
• Perform hardware and OOB/UEFI/middleware upgrades and refreshes; contribute to lifecycle planning and platform health recommendations.
• Support capacity management and automate tasks/processes wherever possible; use orchestration tooling where practical.
• Manage backup infrastructure (Commvault): lifecycle tasks, capacity management, monitoring intelligence and backup success targets.
• Work across Platforms teams to support integrations and automation (including HPE DMF where applicable).

What we'd love to see?

• Experience working with compute infrastructure across common vendors and lifecycle management of converged/rackmount platforms.
• Experience implementing and managing NAS and SAN storage infrastructure and working with storage vendors (HPE, HDS, NetApp or Pure).
• Experience with large SAN level data migrations.
• Experience with Commvault and backup infrastructure lifecycle management.
• Experience with hypervisors and common operating systems.

A plus if you have

• Experience working in an MSP environment.
• Broader platform knowledge across private/public cloud, Linux/Windows, hypervisors, firewalls and networks.
• Relevant vendor certifications (HPE, Cisco UCS, IBM, Dell, Lenovo, NetApp, EMC, HDS).

What will you gain?

• Company benefits including discounted lifestyle services such as health insurance, salary packaging, hybrid work, and half day Fridays once a month
• A culture built on respect, where you can flag conduct that feels off and rely on a fair, confidential process that prioritises your safety and wellbeing.
• Join supportive colleagues in groups such as Rise Up: a networking group for women in tech to learn in a positive and safe environment, and Speak Up Advisors: a group who help maintain a safe space for raising concerns.
• Structured career development plans that help about 45 AC3ers progress into new opportunities every year.
• $115,000 - $130,000 + Superannuation + Bonus + Allowances + Generous on call rates
• Convenient CBD location with modern offices.