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Full time
Sales

Service Account Manager

Unity ResourcingHarrogate, Yorkshire🇬🇧United KingdomPosted 20 Jul 2026

Why This Role Stands Out

This Service Account Manager role offers a fantastic opportunity to manage key customer relationships and contribute to a growing, established business, with excellent benefits including generous holiday and gym membership. You'll thrive here if you possess strong customer service and organizational skills, coupled with a proactive approach to managing a busy workload. Apply today for a chance to develop your career in a supportive environment.

Quick Overview

Salary
£27k/yr
Work Type
On Site
Schedule
Full Time
Level
Mid Senior

Job Description

Service Account Manager

Salary: £27,000 per year Location: Harrogate Hours: Full-time, 9am - 5pm

Benefits include 32 days holiday (including stats) plus your Birthday off, gym membership, company pension, employee wellbeing program and free on-site parking.

Our client is a well-established business based in Harrogate. A new position has become available within their Service Department due to continued growth. They are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability to work in a fast-paced environment.

Role and Responsibilities

  • Managing service accounts
  • Maintain an excellent level of customer service
  • Managing Field Engineers diaries and booking appointments
  • Ensure SLAs are adhered to
  • Updating customer portals
  • Providing quotations to customers and following up
  • Producing and sending out invoices
  • Keep the system up to date and create new customer profiles
  • Raise more complex problems with the Technical Team and Senior Service Account Manager

Candidate Requirements:

  • Previous administration experience
  • Strong communication skills
  • IT Literate
  • Strong experience in a similar busy and fast paced office environment
  • Relevant telephone based customer service experience
  • Excellent attention to detail

To apply for this fantastic opportunity please send your CV to Beth via the link provided.

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