"Desktop Support Analyst" at Lynn, MA (Onsite)

Role: Desktop Support Analyst

Locations: Lynn, MA (Fully Onsite)

Duration: 12+ Months Contract

F2F Interview MUST

Note: Candidate needs to be in the office 5 Days every week. Local or candidates from adjacent states only.

Job Description:

• Beginner knowledge on Active Directory, Group Policy.
• Hands on experience for Windows, & IoS Corporate Devices
• Coordinate with multiple teams for resolving incident and executing change tickets
• Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)
• Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must to Have Skills:

• 3+ years of hands-on experience, managing below technologies
• Microsoft Desktop Family Operating System (Win 7/10)
• Beginner knowledge on Active Directory, Group Policy Active Directory & GPO
• Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections

Good to Have Skills:

• Very good verbal and written English communication and presentation skills
• Effective time management, team handling and organizational skills
• Client interaction and escalation management