Why this role stands out
Accelerate your career at 360Learning by driving impactful platform deployments and shaping the long-term success of diverse global clients through this fully remote role. You will thrive in this position if you possess a passion for technical project management, cross-functional collaboration, and delivering innovative solutions that foster deep product adoption. Apply today to join a high-growth team where your expertise will directly influence the future of collaborative learning.
Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationBerlin, Germany
Posted8 months ago
OnboardingCustomer SuccessProject Management
Job description
Our Implementation team plays a key role in onboarding seamlessly new customers: they are working cross departments (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into the set-up and configuration of the 360Learning platform.
You will manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support. You will drive project management, define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s) and 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform.
In addition, you will follow your customers' portfolio along their contract to increase product adoption, as well as to deliver Solutions complementary to the Product like platform audits.