Aladdin Support Engineer

Aladdin Support Engineer

NYC, NY – Onsite

JD: need experience with Aladdin

 Provide Level 2/Level 3 production support for Aladdin and related front office applications.
•             Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
•             Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
•             Develop and execute SQL queries for troubleshooting, data validation, and analysis.
•             Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
•             Participate in production releases, change management activities, and continuous service improvement initiatives.
•             Support a global operating model with collaboration across regional teams and participation in incident management.

Required Skills
•             7–10 years of experience supporting investment management or capital markets applications.
•             Strong hands-on experience with BlackRock Aladdin, including front office workflows.
•             Good understanding of the asset management trade lifecycle and front office business processes.
•             Strong SQL skills and experience analyzing large datasets.
•             Scripting experience, preferably in Python, for automation and operational tooling.
•             Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams