Junior Desktop Engineer - Techbar Support

Junior Desktop Engineer - TechBar Support

Location: Sydney - Fully onsite, 5 days per week
Contract role until January 2030

Role Overview

We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Sydney. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience.
This is a fully onsite role requiring attendance at the central office five days per week.

Key Responsibilities

• Provide face-to-face TechBar and desktop support to end users.
  
• Troubleshoot hardware, software, device and application issues.
  
• Assist users with technical queries and workplace technology problems.
  
• Escalate complex issues to the appropriate technical teams.
  
• Deliver a positive and customer-focused support experience.
  

Required Skills and Experience

• Basic desktop support and troubleshooting knowledge.
  
• Good understanding of Windows devices and common business applications.
  
• Strong customer service and communication skills.
  
• Ability to manage multiple support requests in a fast-paced environment.
  
• Willingness to learn new technologies and develop technical skills.
  

Desirable Experience

• Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM.
  
• Awareness of endpoint security tools and practices.
  
• Previous experience in TechBar, walk-up or service desk support.
  

Soft Skills

• Customer-focused approach with strong interpersonal skills.
  
• Clear communication and problem-solving abilities.
  
• Adaptability and willingness to learn.
  
• Ability to work collaboratively in a fast-paced environment.
  

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on or email and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.