Senior Business Analyst

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers. HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB).

The HUB24 STORY

We think creatively and we're not constrained by traditional thinking or barriers to success. We're led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.

Benefits and Life at HUB24

Learn more about our employee benefits HERE.

Job Summary

Bring your passion for finance, technology, and innovation to a team that's transforming the world of financial services. At HUB24, we're building market-leading financial platforms that empower advisers and make high-quality financial advice more accessible and affordable for Australians. As a Senior Business Analyst, you will play a critical role in bridging business needs and technical delivery - leveraging your expertise in data, financial systems, and stakeholder engagement to drive impactful solutions. This is a 14-month fixed-term contract (maternity leave cover), and we are open to talent based in Melbourne, Brisbane, or the Gold Coast. You will work closely with Product, Technology, Operations, and Clients to deliver scalable, high-quality outcomes while contributing to a collaborative, Agile environment.

Responsibilities

• Partner with Product Managers and stakeholders to elicit, define, and document business and technical requirements
• Develop user stories, acceptance criteria, and backlog items for prioritised features
• Translate complex business and technical requirements into clear, actionable specifications
• Support product roadmap development and assist in backlog prioritisation, including defect management
• Collaborate with developers, testers, architects, and SMEs to ensure aligned understanding and successful delivery
• Facilitate workshops and discussions to explore solutions and drive consensus on scope and outcomes
• Validate solutions across the delivery lifecycle, including UAT, regression, and production verification testing
• Analyse and ensure data accuracy, transformation logic, and reporting outputs
• Support client onboarding, ensuring smooth implementation and continuous process improvement
• Work with Operations and Client Support teams to investigate issues and prioritise resolutions
• Build strong relationships across cross-functional teams and external stakeholders, including clients and vendors
• Actively participate in Agile ceremonies and promote a culture of collaboration and continuous improvement

Requirements

• Minimum 5+ years' experience as a Business Analyst, ideally within financial services or fintech
• Strong understanding of financial systems, data analysis, and reporting
• Proven ability to translate business needs into technical solutions
• Experience working in Agile environments (Scrum, SAFe)
• Solid knowledge of business analysis frameworks and methodologies (e.g. BABOK)
• Demonstrated experience creating user stories, specifications, and acceptance criteria
• Tertiary qualification in Business, IT, Finance, or a related field
• Excellent stakeholder engagement and communication skills, with the ability to influence across all levels
• Strong analytical and problem-solving capability, with attention to detail
• Ability to work both autonomously and collaboratively in a fast-paced environment

2024 CircleBackInitiative Employer - we commit to respond to every applicant. Endorsed by WORK180, we are proud to be recognised as an employer of choice for women. We have been nominated and placed on the BOSS Best Places to work list. Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative

HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations.