Infrastructure Operations Engineer (MFT / SFTP Support)

Job ID: T#5691 - Infrastructure Operations Engineer (MFT / SFTP Support)

PLEASE NOTE: This is a 12 month renewable contract and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.

Summary: Infrastructure Engineer role focused on supporting Managed File Transfer, SFTP, servers, VMs, networking, security, monitoring, patching, and production infrastructure operations.

Technologies:

• Managed File Transfer / SFTP
• Connect:Direct / NDM
• Progress
• VMware
• Windows
• UNIX/Linux
• Check Point
• Servers / VMs
• Networking / Storage / Firewalls

Responsibilities:

• Design, configure, maintain, and support internal infrastructure systems, including servers, VMs, storage, networking, firewalls, and file transfer platforms
• Monitor production systems and proactively identify, troubleshoot, and resolve infrastructure, application, and file transfer issues
• Support Managed File Transfer and SFTP environments, including transfer failures, connectivity issues, access issues, and performance concerns
• Perform regular system maintenance, including OS/application patching, application updates, generic ID reviews, and performance monitoring
• Follow formal change management, incident response, testing, and production support procedures
• Document incidents, problems, service requests, system changes, support processes, and technical procedures
• Develop and maintain best practices, operational runbooks, support documentation, and system knowledge articles
• Assist with disaster recovery and business continuity planning, testing, risk assessments, and contingency planning
• Provide supporting documentation and evidence for internal and external audits
• Participate in vendor evaluations, recommendations, and infrastructure improvement discussions
• Provide occasional after-hours emergency support and weekend maintenance coverage as needed