Infrastructure Operations Engineer (MFT / SFTP Support)
Why This Role Stands Out
This hybrid role offers a fantastic opportunity to deepen your expertise in critical infrastructure technologies like MFT and SFTP, contributing to a stable and secure operational environment. You'll thrive here if you're a proactive problem-solver with a passion for maintaining robust systems and ensuring seamless data transfer. Join a team focused on operational excellence and gain valuable experience in a reputable company.
Quick Overview
Job Description
Job ID: T#5691 - Infrastructure Operations Engineer (MFT / SFTP Support)
PLEASE NOTE: This is a 12 month renewable contract and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.
Summary: Infrastructure Engineer role focused on supporting Managed File Transfer, SFTP, servers, VMs, networking, security, monitoring, patching, and production infrastructure operations.
Technologies:
- Managed File Transfer / SFTP
- Connect:Direct / NDM
- Progress
- VMware
- Windows
- UNIX/Linux
- Check Point
- Servers / VMs
- Networking / Storage / Firewalls
Responsibilities:
- Design, configure, maintain, and support internal infrastructure systems, including servers, VMs, storage, networking, firewalls, and file transfer platforms
- Monitor production systems and proactively identify, troubleshoot, and resolve infrastructure, application, and file transfer issues
- Support Managed File Transfer and SFTP environments, including transfer failures, connectivity issues, access issues, and performance concerns
- Perform regular system maintenance, including OS/application patching, application updates, generic ID reviews, and performance monitoring
- Follow formal change management, incident response, testing, and production support procedures
- Document incidents, problems, service requests, system changes, support processes, and technical procedures
- Develop and maintain best practices, operational runbooks, support documentation, and system knowledge articles
- Assist with disaster recovery and business continuity planning, testing, risk assessments, and contingency planning
- Provide supporting documentation and evidence for internal and external audits
- Participate in vendor evaluations, recommendations, and infrastructure improvement discussions
- Provide occasional after-hours emergency support and weekend maintenance coverage as needed
Skills
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