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Senior Franchise Coordinator

Office of Technology and InnovationNew York, NY🇺🇸United StatesPosted 6 Aug 2026

Why This Role Stands Out

This role offers a fantastic opportunity to contribute to cutting-edge technology initiatives impacting millions of New Yorkers, with excellent benefits and a collaborative team environment. You'll thrive here if you possess strong analytical skills and a passion for public service, making this an ideal position for career growth within a reputable organization. Apply now to make a significant impact!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Job Description

OPEN TO CITY EMPLOYEES PERMANENT IN THIS TITLE, OR CAN BE REACHED ON THE CURRENT LIST

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Senior Franchise Coordinator reporting to the Franchise Administration Division. The Franchise Administration Division manages telecommunications franchise agreements for New York City. This includes Cable Television, Public Communications Structures, Information Services, and Mobile Telecommunications.

Responsibilities will include:
- Assist in supporting the day-to-day operations of the Mobile Telecommunications Franchise Unit (Poletops) that oversees the installation of telecom equipment on thousands of light poles throughout the city.
- Analyze complex and detailed submission packages to ensure all information is complete and accurate.
- Correspond with franchise representatives to request missing or additional required information/documentation.
- Liaison to franchise stakeholders, including franchisees, city agencies, community representatives, and external divisions within agency.
- Perform special projects and initiatives as assigned.

HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY
OPEN TO CITY EMPLOYEES PERMANENT IN THIS TITLE, OR CAN BE REACHED ON THE CURRENT LIST

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID# 786619

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program

OTI participates in E-Verify

#LI-DNI

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Preferred Skills
The preferred candidate should possess the following: - Proficiency in Microsoft Office suite - Excellent communication and organization skills - Experience with data analysis and reporting - Project management skills - Ability to effectively prioritize and manage multiple tasks - Strong preference for candidates with experience in telecom or construction industry
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Skills

Market Research
Microsoft Office
Recruiting

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