Complaint Handling Quality Engineer

Now Hiring: Complaint Handling Quality Engineer

Location: Arden Hills, MN

Pay Rate: $42.00/hour

Schedule: Monday-Friday

Help drive quality and compliance in a highly regulated engineering environment. We're seeking a detail-oriented Complaint Handling Quality Engineer to review product complaint investigations, analyze technical findings, and ensure quality standards are met. This is an excellent opportunity for engineers who thrive in a fast-paced, high-volume setting and enjoy solving technical problems while making an impact on product quality.

Education Requirements

• Bachelor's degree in Engineering or a related STEM field

Experience Requirements

• Experience in quality engineering, complaint handling, or regulated manufacturing environments preferred


• Strong technical writing and documentation skills


• Knowledge of quality systems and compliance processes


• Ability to interpret technical data and communicate findings effectively


• Strong analytical, troubleshooting, and problem-solving skills

Job Duties

• Review completed complaint investigations and returned product analysis reports


• Evaluate product performance issues and ensure complaints are adequately addressed


• Support quality investigations involving electrical, mechanical, electro-mechanical, chemical, or optical products


• Assist technicians and engineering teams with technical analysis and documentation


• Identify and communicate quality concerns to cross-functional teams


• Analyze trends and support continuous improvement initiatives


• Provide technical support for regulatory, legal, and customer service inquiries


• Participate in projects focused on enhancing investigation processes and quality outcomes


• Maintain compliance with quality system requirements and established procedures

Physical Capabilities

• Ability to work at a computer for extended periods


• Strong attention to detail and concentration skills


• Ability to manage repetitive tasks with accuracy and consistency

Employee Benefits

• Medical, dental, vision, and pet insurance


• 401(k) Retirement Savings Plan


• Employee Assistance Program (EAP)


• Commuter/Parking Accounts


• People Perks


• Health Savings Account (HSA)


• AD&D Insurance

What You'll Do

In this role, you'll review and evaluate high volumes of product complaint investigations, analyze technical findings, collaborate with engineering and quality teams, and help ensure compliance with industry quality standards. Your work will support accurate investigations, continuous improvement efforts, and overall product quality.

Apply Now!

If you're an engineer with strong quality and analytical skills looking for a rewarding opportunity, apply today and take the next step in your career with a leading organization focused on quality and innovation.



The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.



About Us

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.


Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.