Scrum Master Digital - Folkestone Hybrid

45,000 to 50,000 depending on experience

Scrum Master Digital

Salary 45,000 to 50,000 depending on experience

Permanent

Hybrid Home & Folkestone

Our central digital team are looking for a certified Scrum Master. This is a newly created role to support the team to become fully agile across day-to-day work and projects. You will be working closely with our Head of Digital, Product Managers, Data Analysts, CRO, Web Managers and UX / UI experts.

Youll be able to have an instant impact in this team, as they are keen to improve processes and work in a disciplined agile way. You will be able to improve cross-team coordination and delivery governance, helping our team deliver higher-quality outcomes and faster time-to-value across the digital change pipeline here at Saga.

Its truly a role where you can make a difference! You will be key to building out our agile maturity and capability within the team through coaching, lightweight process improvements and continuous improvement actions that are embedded into day-to-day delivery.

We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from Folkestone 2 to 3 times a week and meet up in the London office about once a month. Folkestone will be your allocated office. Any travel costs to London will be covered when a meeting or event takes place there.

Role Responsibility

As our new Scrum Master, you will be responsible for the day-to-day management of the digital team ensuring the effective approach for agile values and sprint outcomes as well as managing the pipeline of change work to be delivered. Responsible for the removal of obstacles, relationships with product managers and the effective delivery of agile principles within Digital change. You will be:

Using agile methodology values, principles, and practices to plan, manage, and deliver solutions

Training, mentoring, and supporting the digital team to follow agile values, principles, and practices

Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

Manage incoming demand prior to sprint

Facilitating discussion, decision making, and conflict resolution in pursuit of product delivery

Determining and managing tasks, issues, risks, and action items

Scheduling and facilitating scrum events, meetings, and decision-making processes

Monitoring progress and performance and helping teams to make improvements

Planning and organising demos and product/system testing

Tracking project processes, deliverables, and financials.

Preparing and presenting status reports to stakeholders and Group Change Steering forum

The Ideal Candidate

Proven experience of change delivery and analysis

Demonstrable experience of Agile principles and development methodologies

Experience with working with digital CX programmes

Qualification in scrum (CSM) advantageous

Experience with management tools such as JIRA / monday.com or similar

Communication skills

Excellent knowledge of Scrum techniques and artifacts

(such as definition of done, user stories, automated testing, backlog refinement)

Problem-solving and conflict-resolution ability

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE FOR THIS ROLE:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3559