Technical Delivery Manager

The Role

As a Technical Delivery Manager at Legora, you will play a central role in ensuring customers successfully deploy, integrate, and adopt our AI-native platform. You'll lead end-to-end technical implementations, act as the primary technical point of contact, and shape how seamlessly new customers go live and scale within Legora.

What You'll Be Doing

• Lead integration projects from kickoff through go live, owning technical documentation, test plans, and rollout execution to ensure on time, high quality delivery
• Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go live and the post rollout period
• Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API based connections
• Provide dedicated post rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction
• Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience
• Deliver technical training and guidance to customer teams on configuration, workflows, and best practices
• Feed insights from delivery projects back to product and engineering to improve future implementations

Who You Are

• Proven experience in technical delivery, implementation, or a similar customer facing technical role
• Strong hands on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)
• Excellent project management skills with a structured, proactive approach to managing multiple parallel projects
• Able to translate technical concepts clearly for non technical audiences
• Strong communicator who builds trusted relationships across customer and internal teams
• Comfortable working autonomously in a fast paced, high growth environment

This is a full time, on-site position in Sydney, Australia.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.